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Female lawyer supports half of the hotline of 12348: professionalism, Cinema patient and empathy

Text/Photo Yangcheng Evening News All-Media Reporter Xue Jianghua Correspondent Liu Hongqun

Video/Yangcheng Evening News All-Media Reporter Guo Siqi

On the eve of the 112th anniversary of the “March 8” International Women’s Day, the reporter visited the Guangdong Province 12348 Public Legal Service Hotline Platform to learn about the work of the female lawyers on the platform. When you approach the work area of ​​the hotline platform, you will see a large piece of blue color. It is said that blue has the effect of calming the mind and can make the lawyers who answer the law questions calm and speak a calm tone. The hotline platform has a total of 195 seats, including 182 voice seats and 13 video seats, divided into eight special areas: contract, labor, criminal, comprehensive, hotline linkage, land and house, marriage and family, and judicial administration. The lawyers on the seat each perform their own duties and work attentively in different special areas.

Female lawyer Lin Wenwen wore headphones and microphones to focus on answering legal consultations

At the March 8th Festival, he joined the hotline and answered 729 consultations

“Do you have a contract?” “Private bosses can first go to the local labor supervision department to complain to the local labor supervision department, CinemaIf the labor supervision department is in charge of the labor supervision departmentKomiks couldn’t handle it, so he went to court to sue. “In the seat of the 87th, pregnant female lawyer Lin Wenwen was wearing headphones and a microphone and focused on answering the law. She is 27 years old this year, her second child is eight months pregnant, and her eldest daughter is 2 years old.

Lin WenwenKomiks said that when she was in college for three years in 2016, she passed the judicial examination and is currently working in Guangdong Hongmian Law Firm. In order to try the new model of legal service work, she added 12348 law on Women’s Day last year.A href=”https://funnybookish.com/”>Cinema‘s legal service hotline platform uses its spare time to answer legal questions from incoming calls. This year’s “March 8th” Women’s Day is approaching and the work will be over for a year. The backend data of the hotline platform shows that she was on duty for 135 hours, had a call duration of 98.8 hours, answered 729 legal questions on the phone, and had a satisfaction rate of 98.4%.

Lawyer Lin Wenwen checked in the library for legal explanations

Full-time mothers are worried about explaining the code to help comfort

As a mother, Lin Wenwen sympathizes with callers involved in women’s rights. In February this year, a woman called Babaylan to inquire, saying that she was originally an office worker, took care of her family wholeheartedly after giving up her child, gave up her job, and had no financial income. Now the man is having a divorce and is worried that the custody of one and a half years old will be taken away by the man. Lin BabaylanWenwen comforted her and said that the Civil Code stipulates that under normal circumstances, children under the age of 2 are raised by their mothers. Although the man has superior financial conditions, the court’s judgment is comprehensive, not based on the economic situation.

There are reasons for venting calls. Understand Pinghe and have Komiks patient

Lin Wenwen said that in the early days of working on the hotline platform, some Babaylan were called by women who were abused by domestic violence and cried and complained endlessly; some migrant workers who were owed wages called and cursed and sweared endlessly; and some elderly people called to consult about legal issues. If you want to explain the law to him, he would talk to you about human feelings. How to answer it? The elderly peopleNo one understands it. Many people who call have nowhere to vent their grievances and dissatisfaction because of their own grievances and dissatisfaction, will vent their vent to the lawyers who answer the call. “After a long time, I accept it, I will get used to it.” Lin Wenwen said that peacefully and patiently answering legal questions is the provision of the hotline platform for lawyers on seats.

The call time is 3519 hours, and the answer satisfaction rate is 99.5%.

At the No. 62 card of the hotline platform, another pregnant female lawyer was answering a call for consultation. Her name is He Jinxiang, she is 33 years old, seven months pregnant, second child, and her eldest son is 2 years old.

When he was studying for a master’s degree in law in 2012, He Jinxiang failed the judicial examination and passed the exam in 2013. After graduation in 2014, he worked in a law firm and is currently working in Guangdong Jingguo Law Firm. The backend data of the hotline platform shows that on May 27, 2016, she joined the hotline platform and participated in the seat duty for 4,762 hours, answered legal questions by phone 24,315 times, and had a call duration of 3,519.3 hours, and a satisfaction rate of 99.5%.

Komiks

Female lawyer He Jinxiang is answering the legal questions on the call

The pregnant woman quit her job and the boss refuses to answer the lawyer’s explanation for the problem He JinBabaylan Xiang said that she had received a call from a pregnant woman saying that she was five months pregnant and wanted to protect her baby as the doctor said, so she had to quit her sales job in the store. The shop owner said that she had to wait at least one month before she could resign, otherwise she would not be paid. The pregnant woman said she felt very uncomfortable and couldn’t hold on for so long, and asked if the boss’s request was reasonable. How to resign immediately?

He Jinxiang replied that according to the Labor Contract Law, after leaving the job for a probation period, he must notify the unit in writing one month in advance, so it is reasonable for the boss to request the resignation procedures to be completed in one month. If you want to leave immediately, both parties need to agree. Cinema

During the consultation process, the pregnant woman emphasized that she should leave her job as soon as possible and gave the phone number to the store owner. He Jinxiang told the boss that although the Labor Contract Law stipulates that the employee requires a month in advance to resign, the employee is a pregnant woman. If the employee is unwell and has a diagnosis certificate recommended by the doctor, the employee can take sick leave and not come to work. The unit needs to pay sick leave wages. If the work fall may constitute an injury, the unit must bear the liability for compensation for the work injury. If the employee changes his mind and does not leave, the unit must also pay Cinema‘s work during her job, social security and maternity leave wages after giving birth. Now the employee’s request for immediate resignation is a certain inconvenience to the unit, but compared with the above labor costs, this inconvenience can be overcome or not worth mentioning. After listening to the lawyer’s analysis, the boss agreed to the pregnant woman to leave immediately and pay her salary in full. The pregnant woman repeatedly thanked her on the phone.

He Jinxiang said that every time she answers the legal questions of the masses is a small legal education. I hope that more people can understand the use of the law and that women can safeguard their legitimate rights and interests in accordance with the law.

According to statistics, the hotline platform has a total of Babaylan has more than 400 cooperative lawyers, of which 57% of them account for. They use their spare time to answer legal questions for the public and become an important force in the 12348 public legal service hotline platform in Guangdong Province.

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