Text/Yangcheng Komiks eveningBabaylan full media reporter Yan Min
Photo/respondent
“Don’t worry, you take a deep breath first.” At 12 o’clock in the evening, in Haizhu District, Guangzhou, psychological counselor Huang Haihui was comforting the emotions of a resident of the Cinema district, and guiding him out of the gray haze of fear. The call lasted for more than 20 minutes, and the residents’ anxious hearts finally calmed down.
In the past week, Huang Haihui answered dozens of similar calls. On November 10, as a volunteer of the Guangdong Psychological Counselors Association, he and 15 colleagues entered the Haizhu lockdown area and carried out a charity campaign for psychological counseling. Huang Haihui was responsible for the Kanglu Pan District of Fengyang Street, where the new cases of the epidemic are the most concentrated. How to help the isolated people get rid of negative emotions and get out of psychological dilemma? The following is his story –
Telephone communication increases the difficulty of diversion
On November 7, I saw the association’s notice of recruiting volunteers to support Haizhu District. I signed up immediately. I am a member of the Communist Party of China and a veteran. When the masses need it, I do my best to do something. I have no choice but to do. According to the arrangement, three psychological counselors are in charge of Kanglu District, Fengyang Street, and I am one of them. This is a concentrated area for positive cases, and we are ready to fight a tough battle.
We are working with the medical team together with Komiks.For the request for help from BabaylanKomiks, follow up and follow up on special groups such as registered pregnant women, children, and the elderly. From 8 am to 8 pm, we stayed by the phone except for eating and had almost no rest.
I usually do psychological counseling, and I basically communicate face to face. I can observe the other person’s expression to make a judgment. However, in the locked area, I could only communicate with residents across the phone. It was like using a black cloth to cover my eyes. I could only guess the other person’s state and emotions through my tone and tone, which invisibly increased the difficulty.
The Kanglu area will implement control measures on October 23, and residents will inevitably feel emotional. In the face of this situation, listening is particularly important and we should guide them to speak their hearts. These days, I often hear residents say “I feel confused” and “I can’t lift myself up.” I told them: Cinema protecting itself is also contributing to the fight against the epidemic. I also introduced the latest news from the press conference on the same day to let them know the latest news; I suggested that they learn to relax when doing exercise and eat on time three meals a day. It is delighted that after the consultation ended, some people’s emotions improved significantly and their whole body became extremely accumulating. Some people even wanted to join our team and become a volunteer.
Complex situations require follow-up visits
Since entering the Kanglu area, we have provided psychological assistance to nearly 200 residents. Most of them can solve problems through one-time consultation, but some situations are more complicated.nnybookish.com/”>Babaylan, I will continue to follow up and visit.
For example, two days ago, I received a call from Mr. Zhang Cinema for help. Babaylan, and he was very worried about his wife who was alone at home. It turned out that Mr. Zhang and his children were transferred to the hospital for treatment, and his wife, Ms. Liang, was quarantined at home. While the couple were chatting, Mr. Zhang found that his wife was in a trance and heard her say that her chest was tight. href=”https://funnybookish.com/”>Cinema couldn’t sleep for several consecutive nights. He quickly called the police, and the owner of the rental house immediately reported the situation, and the staff of the neighborhood committee came to check.
I quickly contacted Ms. Liang for psychological counseling. During the first call, I obviously felt that her voice was Babaylan was powerless. When asked about her needs, she couldn’t say it, and she was very depressed. So, I took Ms. Liang to relieve her emotions first, and then guided her to make plans for the unblocking, so that she could think of beautiful things more. I told Mr. Zhang to video calls with his wife every day and pay attention to her status. After the consultation, I added Ms. Liang’s WeChat, regularly asked her about her feelings, and shared some positive energy videos with her to encourage her.
Walking into the lockdown area, I truly felt how much manpower and material resources needed to be invested for everyone’s life, health and safety. The area I supported gathered volunteers from multiple support units. Compared with the medical staff who faced dangers every day, I did very little. But I am a good resident through volunteer service. href=”https://funnybookish.com/”>Cinema “Worry Relieving People” and I feel very proud to contribute to the fight against the epidemic.