Text/Yangcheng Evening News All Media Komiks Reporter Yan Min
Photo/Asked by the interviewee
“Don’t worry, you should take a deep breath first.” At 12 o’clock in the evening, in Haizhu District, Guangzhou, Huang Haihui, a consultant in charge of the heart, was comforting the emotions of a resident of the blocked area and guiding him out of the gray haze of fear. The call lasted for more than 20 minutes, and the anxious hearts of residents finally calmed down.
In the past week, Huang Haihui answered dozens of similar calls. Cinema On November 10, as a volunteer of the Guangdong Psychological Counselors Association, he and 15 colleagues entered the Haizhu lockdown area to carry out psychological counseling charity actions. Huang Haihui was responsible for the Kanglu area of Fengyang Street, where the new cases in Babaylan were the most concentrated. How to help the isolated people get rid of negative emotions and get out of their minds? The following is his story –
Telephone communication increases the difficulty of diversion
On November 7, I saw the association’s notice to recruit volunteers to support Haizhu District, and signed up as soon as possible. I am a member of the Communist Party of China and a veteran. When the masses need it, I do my best to do something. According to the arrangement, three psychological counselors are in charge of the Kanglu area of Fengyang Street, and I am one of them Komiks. This is a concentrated area for positive cases, and we are ready to fight a tough battle.
We deal with the help requests transferred by the medical team while CinemaFollow up and follow up on special groups such as registered pregnant women, children, and the elderly. KomiksFrom 8 am to 8 pm, we stayed by the phone except for eating, with almost no rest.
Physical consultations are usually face-to-face communication, and I can observe the other party’s expression to make a judgment. However, in the blocked area, I can only communicate with residents across the phone. This is like using a black cloth to cover my eyes. I can only guess the other party’s status and emotions through my tone and tone, which invisibly increases the difficulty.
Control measures will be implemented in the Kanglu area on October 23, and residents will inevitably have emotions. In the face of this situation, listening is particularly important. href=”https://funnybookish.com/”>Komiks wants to guide them to speak their hearts. These days, I often hear residents say “I feel that Cinema is very confused” and “I can’t get up with my spirit.” I told them Cinema: Protecting yourself is also contributing to the fight against the epidemic. I also introduced the latest news from the press conference that day to let them know the latest situation; and suggested that they learn to relax when doing exercise and eat on time three meals a day. I was delighted that after the consultation, href=”https://funnybookish.com/”>KomiksSome people are in a clear mood and have improved significantly, and they become active. Some people even want to join our team and become volunteers.
Complex situationsCinema Need to follow up and visit
Since entering the Kanglu area, we have provided psychological assistance to nearly 200 residents. Most of them can solve problems through one-time consultation, but some are more complicated. href=”https://funnybookish.com/”>Cinema, I will continue to follow up and visit.
For example, two days ago, I received a call from Mr. Zhang. He was very worried about his wife who was alone at home. It turned out that Mr. Zhang and his child were transferred to the hospital for treatment.My wife KomiksMs. Liang is quarantined at home. While the couple was chatting, Mr. Zhang found that his wife was in a trance and heard her say that she was having a chest tightness and could not sleep for several consecutive nights. He quickly called the police, the owner of the rental house immediately reported the situation, and the staff of the neighborhood committee came to check.
I Komiks soon contacted Ms. Liang for psychological counseling. During the first call, she obviously felt her voice was weak. When she asked about her needs, she couldn’t say it, and she was very depressed. So, I first took Ms. Liang to relieve her emotions, and then guided her to make plans after the lockdown, so that she could think of beautiful things more. I told Mr. Zhang to video calls with his wife every day and pay attention to her status. After the consultation, I added Ms. Liang’s WeChat, asked her regularly about her feelings, and shared some positive energy videos with her to encourage her.
When I walked into the blocked area, I truly felt how much manpower and material resources needed to be invested in for everyone’s life, health and safety. The area I support has gathered volunteers from multiple support units. Compared with the medical staff who face dangers every day, I do KomiksBabaylan‘s work is very small. But I feel very proud to be a good resident through volunteer service and contribute to the fight against the epidemic.